Returns & Exchanges

Returns & Exchanges

We want you to love every piece you purchase from Lifestyle Boutique. If for any reason you're not completely satisfied, we're here to help.

Our Returns Policy

We accept returns within 30 days of delivery, provided items are unused, in their original condition, and in original packaging. Please note that made-to-order and personalised items cannot be returned unless faulty.

How to Return an Item

1. Contact us via our Contact page with your order number and reason for return
2. Our team will provide you with a returns authorisation and instructions
3. Pack the item securely in its original packaging
4. Send it back using a tracked service — we recommend keeping proof of postage

Refunds

Once we receive and inspect your return, we'll process your refund within 5–7 working days. Refunds are issued to your original payment method. Please note that original delivery charges are non-refundable unless the item is faulty.

Exchanges

If you'd like to exchange an item, please contact us and we'll do our best to arrange this for you, subject to availability.

Faulty or Damaged Items

If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photos and we'll arrange a replacement or full refund as a priority.

Return Postage

Return postage costs are the responsibility of the customer unless the item is faulty or incorrect.