Refund policy

Refund Policy

Last updated: 9 September 2026

We want you to be completely satisfied with your purchase from Lifestyle Boutique.

1. Returns
You have 30 days from the date of delivery to return an item. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.

2. Non-Returnable Items
The following items cannot be returned:
- Items that have been assembled or used
- Items damaged due to misuse or neglect
- Bespoke or custom-made orders

3. How to Return
To initiate a return, please contact us through our website with your order number and reason for return. We will provide you with return instructions. You are responsible for return shipping costs unless the item is faulty or incorrect.

4. Refunds
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days. Original shipping charges are non-refundable unless the item is faulty.

5. Faulty or Damaged Items
If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photographic evidence. We will arrange a replacement or full refund at no cost to you.

6. Exchanges
We do not offer direct exchanges. Please return your item for a refund and place a new order.

7. Late or Missing Refunds
If you have not received your refund within 10 business days, please first check with your bank. If the issue persists, contact us through our website.

8. Consumer Rights
Nothing in this policy affects your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.